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Cancellation Policy

In case of your postponing or cancellation of your tour/travel due to any unavoidable reasons, you must intimate us in writing. Please make sure that cancellation charges would be applicable and will be effective from the date we have receive your mail in writing.

Following cancellation policy would be applicable:

» 30 days prior to arrival - 10% of the tour cost.
» 15 days to 29 days prior to arrival - 35% of the tour cost.
» 07 days to 14 days prior to arrival - 40 % of the tour cost
» 02 days to 06 days prior to arrival - 50% of the tour cost.
» Less than 48 hours or no show - NO REFUND.
» Jeep Safari & Canter Safari amount are non refundable.
» In case of 3 persons, 1 room with 1 extra mattress will be provided.
» Any changes in Govt. taxes, hotel charges, safari charges etc will be informed by mail or phone before traveling date.

In case of peak season : weekends or weekdays (Holi, Diwali, X'Mas & New Year) hotel/Forest Lodges bookings separate cancellation policy is applicable (which would be advised as and when required).

Our Liabilities and Limitations : Please note that after you finalize the tour/service cost and in case if there are any hikes in permit fees of safaris/museums, taxes, fuel cost or guide charges decided by the Govt of India, the same would be charged as extra.

Important Note : In case your safari is not booked due to reasons like technical error or non-availability of seat, we will refund the whole amount in your given bank account. The same would be communicated accordingly.
In case of dispute, if any, shall be subject to the exclusive jurisdiction of the courts in Nainital.